The math
Mallowa pays for itself.
Most of the coordination you already do for your Medicare and dual-eligible clients — care-plan updates, med reconciliation, phone calls, chasing referrals — is billable as Chronic Care Management (CCM, codes 99490/99439). Mallowa is the system that captures that time as you work and generates the chart-ready superbill, so a handful of patients' reimbursement covers your subscription many times over.
Estimated monthly CCM reimbursement
$930
- Minus your Mallowa plan
- −$89/mo
- Net per month
- $841
- Per year
- ≈ $10,092/year
Mallowa pays for itself at 2 patients — everything beyond that is coordination revenue you capture.
Estimates only, not billing advice. Actual Medicare reimbursement varies by region, payer, and year. Figures approximate CY2026 national averages for CCM codes 99490/99439.
Running more than CCM? Estimate all six 2026 coordination programs — APCM, BHI, PCM, CHI, and PIN included.
What you get
What you and the people you support get
- Each individual on your caseload gets Growth-tier features automatically — full coordination + AI insights — funded by your subscription.
- Shared caseload pool — assign individuals to specific clinicians or rotate coverage; the pool counts against your cap, not per-employee licenses.
- Org admin dashboard— manage employees, see who's on which caseload, transfer individuals between clinicians.
- Granular per-clinician permissions on every individual — view, document, message, view crisis, view medical, view clinical notes.
- All standard Mallowa features — care notes with visibility controls, goals, crisis protocols, sensory profile, medication timeline, secure messaging, file storage, calendar, PDF reports, journal.
- Telehealth video visits — HIPAA-eligible embedded video with patient-location attestation + cross-state licensure checks; invite external patients by a secure, time-boxed link.
- AI Lens — pattern insights, weekly summaries, goal trajectory analysis, on-demand /insights workshop runs.
- HIPAA Business Associate Agreement signed at sign-up. PHI never leaves the de-identification pipeline before reaching any AI provider.
- No per-individual billing for the individuals on your caseload — they don't need a separate subscription while you're their clinician.
Provider plans
Provider plans
Three tiers, sized to the shape of your practice. Caseload caps are shared across your whole team — assign individuals to specific clinicians or rotate coverage as your work demands. Upgrade or downgrade at any time; we prorate.
Getting set up
How it works
- 1.
Sign up as a provider.
Create your Mallowa account and pick a tier. We'll set up your org workspace immediately. The Stripe checkout takes about 90 seconds.
- 2.
Invite your team.
Add employees from the org admin dashboard — each gets their own login, their own audit-log identity, and a role you assign. Permissions are per-individual, not org-wide.
- 3.
Add individuals to your caseload.
Add individuals through the dashboard. Each individual you add counts against your caseload pool. The individual (or their family) is notified and accepts care-team membership; you choose which of your employees they share visibility with.
- 4.
Coordinate.
Care notes, goals, crisis protocols, sensory profile, medication timeline, messages, calendar, journal — everyone on the care team is on the same shared workspace, with role-aware visibility on every piece of content.
Our commitments
Our commitments to your practice.
These aren't marketing words. They're constraints we've built into how Mallowa works for clinicians.
- 1.
The people you support don't pay twice.
If someone on your caseload also has their own Mallowa subscription, your provider coverage gives them Growth access while you're their clinician. We don't double-charge.
- 2.
Continuity if you ever leave.
If you cancel, the individuals on your caseload are notified and given a grace window to either subscribe directly or transition to a new clinician without losing data. We never silently downgrade their access.
- 3.
No PHI ever reaches a third-party AI.
Mallowa runs a 7-layer de-identification pipeline before any prompt reaches Claude. The pipeline scrubs the 18 HIPAA identifiers, validates the result, and re-identifies the response inside our boundary. The AI provider never sees a name, DOB, address, or any other identifier.
- 4.
Audit log is the source of truth.
Every read, write, update, and delete on PHI lands in an immutable audit log. Family-role members can request a §164.528 disclosure log at any time. Your team can pull their own activity log for credentialing or supervisory review.
- 5.
Transparent pricing — no contact sales.
Every tier is on this page with a number next to it. If you outgrow Practice, talk to us about an enterprise plan — but until then, the price you see is the price you pay.
HIPAA, BAA, and the de-identification pipeline
Mallowa is HIPAA-aligned end to end. We sign a Business Associate Agreement at sign-up. Every subprocessor that touches PHI is on a signed BAA. Every read and write is audited. AI features run through a 7-layer de-identification pipeline so the AI provider never sees a name, DOB, or address — and care data is never used to train models.
Full details on our trust pages.