Questions
Before you write
How fast do you reply?
We read every message. Most notes get a human reply within one to two business days — sooner if something is broken.
Should I book a walkthrough or email?
Book a walkthrough if you want to see the product with someone from Mallowa. Email for product questions, press, partnerships, or anything that isn’t a live demo.
Can I send feedback without an account?
Yes. This form does not require sign-in. If you already use Mallowa, you can also Offer Feedback from your account menu while signed in.
Is this the right place for patient details?
No. Please do not include names, diagnoses, or other health information. We treat every message carefully, but this inbox is not a clinical channel.