The Story Behind Mallowa

Mallowa began the way the best things do — with love.

When Skyler Kruger met Sarah Jean, he also met her son, Harvey. Loving Harvey — and wanting to understand how to support him well — drew Skyler into the world of autism and developmental-disability care: first a training, then years of work as a direct support professional.

one personevery care journey

The gap we saw

That work made one thing impossible to unsee: the people in a person's life rarely share what they know. The therapist doesn't see what happened at home on Thursday. The new caregiver inherits a binder that's already out of date. The people closest to someone carry the whole picture in their heads and re-explain it, over and over, to everyone new. Information sits in silos — and the person at the center pays for it, in regression, in crises, in care that never quite adds up to a whole.

Skyler and Sarah built Mallowa straight out of that experience: a shared, private place where everyone around a person — family, DSPs, therapists, teachers, clinicians — finally works from the same understanding.

They have known care's gaps from more than one side, which is why Mallowa refuses to be a single-diagnosis tool. Mallowa is built to support a person of any kind, in any context, around the full reality of their life.

Care doesn't fit in a box — and no one should be made to feel they don't fit the one they were handed.

What drives it

Mallowa exists so no one feels lost, boxed in, or unsupported in their care. It helps patients, individuals, families, and care teams coordinate around the full reality of a person's life — all in one place.

Mallowa is family-led, and for now, it's just the two of them. Skyler built it; he and Sarah conceived it together and steward its vision as partners. It began with one family's experience — and it's still guided by the question that started it: what would have helped?

Family-led. Built honest. Still asking the first question.

What they believe

Principles they ship by

Impact is the product

Care getting measurably better is the bar — not features shipped.

Human first, mission always

People are looked after, and the people who count on Mallowa are never an afterthought.

Always be learning

Understanding the whole of a person's care, beyond any single role.

Ship work that earns trust

In healthcare, quality is the speed.

Truth without teeth

Hard things, said directly and kindly — honesty without harm.

The family behind Mallowa — Skyler Kruger & Sarah Jean — founders, Mallowa · Bend, Oregon