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Pricing

Pricing that respects what we're asking of you.

Mallowa™ is built for families, individuals and care teams coordinating complex care. We know you already carry enough. Roots is $4.99 a month — less than a coffee — and it's what keeps Mallowa independent and here for the long run. Roots+ and Growth add room and AI when you need them.

Annual — 2 months freeMonthly
Roots
$4.16/mo billed annually — $49.90/year
Everything you need to coordinate care
One individual, up to 10 team members
Care notes, goals, crisis protocol, sensory profile, messages, files, calendar, PDF reports
Mallowa Journal — a private page for your own reflections, readable by no one else
Timeline view — every event across every domain on a single swimlane
Unlimited history, 1 GB of files
Try Roots free for 30 days
Card required · cancel any time before day 30 and you're never charged
Start with Roots
Roots+
$8.33/mo billed annually — $99.90/year
Everything in Roots
Unlimited team members
10 GB of files
Advanced PDF reports
Telehealth video visits
Priority support
Start with Roots+
Most chosen
Growth
$16.66/mo billed annually — $199.90/year
Everything in Roots+
Telehealth video visits
Continuous AI presence — triages every note, goal, and event as it happens
Pattern insights with cited evidence — sleep, behavior, medication, sensory, environmental
Weekly Sunday summaries delivered to /insights
Goal trajectory analysis — accelerating, plateauing, regressing
50 manual analyses a month — the automatic AI above runs continuously and isn't capped
Searchable insights history — every insight kept, nothing expires
AI margin notes on the Hub canvas — fresh observations as they surface
Timeline AI cross-lane callouts — patterns the human eye misses
Additional individuals: +$10/month
Start with Growth
For providers

What do provider plans include?

Tools for BCBAs, OTs, SLPs, therapists, and care coordinators who want to use the platform with their caseload. Your subscription gives the individuals on your caseload Growth-level access automatically, while you stay subscribed. Every provider plan includes embedded telehealth video visits.

  • Solo Roots$74/mo billed annually ($890/yr), 1 clinician · up to 15 individuals · individual Growth-level access included
  • Solo Growth$124/mo billed annually ($1,490/yr), 1 clinician · up to 60 individuals · AI insights + advanced exports
  • Org Roots$207/mo billed annually ($2,490/yr), up to 8 employees · 150 shared caseload · multi-employee coverage
  • Org Growth$416/mo billed annually ($4,990/yr), up to 25 employees · 500 shared caseload · full AI suite + RTM calculator
  • Org EnterpriseCustom pricing, custom seats + caseload · implementation plan · contract-defined support · contact sales

What Mallowa costs vs. what coordination pays

One patient-month of Chronic Care Management bills $66.13 (99490, 2026 Medicare); an APCM level-2 bundle bills $53.78 (G0557). A handful of enrolled patients typically covers a Solo plan — run your own numbers in the coordination-revenue calculator. Estimates use Medicare rates; verify with each payer.

Our commitments

Our commitments to you.

These aren't marketing words. They're constraints we've built into how Mallowa works.

  1. 1.

    Nothing shrinks.

    Every feature in Roots today stays in Roots. New things may arrive in paid plans first, but we never move what you rely on behind a paywall.

  2. 2.

    Existing accounts keep their free Roots plan.

    If you joined before we introduced Roots pricing, nothing changes for you — even if you upgrade and later come back.

  3. 3.

    No per-seat charges inside a care circle.

    A parent or self-advocate inviting 15 care team members is the whole point of Mallowa. There's no charge per seat — ever.

  4. 4.

    AI is the only feature we price separately.

    Because every insight costs us real money to run. Everything else that helps you coordinate is in Roots.

  5. 5.

    No ads. No data sales. Ever.

    Mallowa is funded by the people who use it. We will never sell your data, broker it to third parties, or run advertising against your child's information. HIPAA forbids some of this already. We go further.

  6. 6.

    Zero PHI ever reaches a third-party AI model.

    Our AI runs through a 7-layer de-identification pipeline — structural scrubbing, free-text scrubbing, deterministic validation gate, semantic Haiku validation, surrogate substitution, and re-identification on return. The AI helps analyze patterns without ever seeing your loved one's identity. This is a stronger privacy guarantee than a typical AI vendor contract provides.

  7. 7.

    Published self-serve pricing.

    Self-serve tiers are priced on this page; enterprise scope and support are contract-defined through sales.

  8. 8.

    If you genuinely can't afford it, we'll find a way.

    Apply for a sponsored Roots+ subscription through Inclusion Universe. No means-testing beyond honor system. We've set aside funds contributed by other Mallowa members specifically so that no one who needs Mallowa goes without it.

Pay it forward

Sponsor an individual or family who can't afford it.

When you subscribe to Growth, you can add a $5/month contribution that funds Roots+ subscriptions for individuals and families who've applied for sponsorship. No means-testing, minimal paperwork, just support — because among the 63 million Americans caring for a family member (AARP/NAC 2025), plenty are stretched past what a subscription allows.

No one who needs Mallowa should go without it.

Learn more about sponsorship →

We run no ad trackers on care data — ever. How we handle your data

Last updated July 23, 2026