one record, everyone who shows up

The whole care team, around one person

Mallowa holds the notes, goals, medical history and daily patterns for someone who needs support — yourself, or someone you care for — and lets every person helping see the same picture. Families own the record. Providers are invited in.

From $4.99
Roots, one individual, the whole circle
HIPAA-ready
BAA on request
You own it
Export everything, any time
Try Roots free for 30 days
Card required · cancel any time before day 30 and you're never charged
Have a code? Redeem it here
From a partner organization, a friend, or someone sponsoring your care
SR
Dana R.
JC
Dr. Chen
MT
Marcus T.
PS
Priya S.
AK
Ana Kim
EA
Ms. Alvarez
JL
Jordan L.
NP
Dr. Patel
Goals
Notes
Crisis
Sensory
Medical
Team
Messages
Files
MC
Maya Chen
8 years
What it does

Everything about one person, in one place

Not a chart, not a shared drive, not a group chat. A record built for the person at the centre and the people around them.

One record, many hands

Notes, goals, medical history, sensory profile and daily trackers in one place — with per-person permissions so a teacher sees school hours and a clinician sees clinical detail.

Patterns you can act on

Mallowa reads across everything logged and surfaces what repeats — the trigger behind the hard afternoons, the strategy that keeps working.

The constellation

Everyone on the team orbits the person, not a chart. Open anyone and see what they contributed, when they last showed up, and what they can access.

Built for handover

Export a transition package in one click — the whole record, formatted for the next school, the next clinic, the next chapter.

Crisis, ready

The protocol, the escalation chain and the last event are one tap away — on the phone, at 2am, when it matters.

Billing that follows the work

Care-management minutes accrue as the team logs. Month close produces a superbill without anyone reconstructing the month.

Trust

Built for the most sensitive record a family keeps

This is health information about someone who may not be able to advocate for themselves. We treat it that way.

HIPAA-ready

Encrypted at rest and in transit. BAA available on request for any practice.

You own the record

Export everything, any time, in a format the next clinic can read. No lock-in, no ransom.

Permission by person

Every teammate has explicit, per-flag access. Nobody sees more than the family allowed.

Audited access

Every view and every edit of care information is recorded by the server before the information is shown — not by the browser afterwards. Families can see exactly who opened what, and when.

How it works

Four steps, and the record starts working for you

1
Start the record

Add the person you care for. Nothing else is required — no clinic, no referral, no code.

2
Invite who helps

A parent, a BCBA, a teacher, a grandparent. Each one gets exactly the access you choose.

3
Log as you go

A note on your phone in the car park. A goal update after a session. A tracker row at bedtime.

4
See the pattern

Weeks in, the record starts answering questions — what helps, what sets things off, what is actually improving.

Who it is for

Three ways in, one record

Families & Individuals

You own the record. You decide who sees what, and you can take everything with you at any time.

Roots from $4.99/month
Invite unlimited helpers
Export the whole record
For families
Clinicians

Work across your caseload without rebuilding context every session. Log once; the family sees it too.

Caseload in one view
Care-management billing
Superbills at month close
For clinicians
Schools & agencies

Contribute what you observe during school hours without seeing clinical detail you do not need.

Scoped permissions
IEP-ready exports
No licence needed to join
For schools & agencies
Pricing

Priced to last, not to squeeze.

Families never lose access to their own record. Paid tiers add scale, AI and billing — never the ability to keep what you have written. Providers and practices price by seats and caseload.

IndividualProviderOrganization
Roots
$4.99per month
One individual
Up to 10 team members
Notes, goals, trackers
Mobile + web
Try Roots free for 30 days
Card required · cancel any time before day 30 and you're never charged
Start with Roots
Roots+
$9.99per month
Everything in Roots
1 individual included; add up to 5
Full history + exports
Priority support
Start Roots+
Most chosen
Growth
$19.99per month
Everything in Roots+
AI insights + weekly summaries
Goal trajectory analysis
Pattern detection across the record
Start Growth
Questions

The things people ask first

Does my clinician have to sign up?

No. You can keep the record on your own and share exports. If they do join, they see only what you allow — and it costs them nothing to be invited.

What happens if I stop paying?

Your record stays. You keep full history and export; to keep adding new entries you'll need an active plan — Roots is $4.99 a month. Accounts from before Roots pricing keep free Roots for life.

Is this really HIPAA-compliant?

Encrypted at rest and in transit, with every view of care information recorded by the server before it is shown, and a BAA available on request for any practice. Security review documentation is available before you sign.

Can I get my data out?

Any time, in one click. The transition package is formatted so the next school or clinic can actually read it — not a database dump.

Who can see what?

You set it per person, per flag. A teacher sees school hours. A BCBA sees clinical detail. A grandparent sees the daily log and nothing else.

What if the person I support can speak for themselves?

They can hold their own account, or contribute voice statements to a record someone else manages. Mallowa supports people at every level of independence.

Start the record today

One individual, your whole care circle, from $4.99 a month. No clinic referral, no waiting list.